DELIVERY
When buying on the site:
Delivery Time: Typically 5-7 business days for domestic shipments, 10-24 business days for international shipments.
Returns: 7-day return policy.
Delivery Cost: Shipping is NOT included. Shipping is calculated based on shipping distance.
Handling: Ships in a box. Artist is responsible for packaging.
Ships From: Russia.
Customs: Shipments from Russia may experience delays due to country's regulations for exporting valuable artworks.
RETURN POLICY
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Return requests must be submitted within the return period(s) listed below:
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Original Artwork: seven (7) calendar days from the date of delivery
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Open Edition Prints: thirty (30) calendar days from the date of delivery
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Return requests received outside the stated return period(s) will not be accepted
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Return shipments must be shipped in their original packaging (including all accompanying certificates received with the order)
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Customers are responsible for return shipping costs unless otherwise stated
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Refunds will be processed back to the original form of payment once the artist receives the artwork
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All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD
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Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase
To start a Return Request, please contact with me by email: elenarado7@gmail.com or by WhatsApp +79102953000